8th European Colloquium for User-friendly Product Information:
Trends in Technical
Communication:
Standardised processes in a mass market versus
customized documentation
Prof. Dr. Peter Purgathofer, Technische Universität
Wien: Opening keynote: Who needs blinking outlines? Perceived product
complexity and the user
PDF
(5,8 MB) Miel de Schepper, Trisoft: Enabling mass
customization of your Technical Communication: A paradigm shift
PDF
(3,6 MB)
Dr. Martin Böcker, Siemens Industrial Solutions
& Services: Documentation from one source - A case study: Siemens Postal
Automation
PDF
(4 MB) Minna Vanska, Nokia:
Empty boxes - Nobody reads user guides anyway
PDF
(1,3 MB)
Leo Adank, ThesusTI: The IKEA strategy for
customization: Operating manuals without words
PDF
(4 MB) Marco Mauri/Gianpaolo
Riva, Dekra Italia/M.T.E.: Customized
repair manuals for vehicles
Mauri
PDF (7,9 MB)
Riva
PDF (1,9 MB)
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