the European umbrella organisation for technical communication

The 2013 TCeurope Honours Award was presented on 19 April 2013 to the European Space Agency (ESA) Concurrent Design Facility.

Three excellent candidates were nominated for the TCeurope Honours Award 2013. Even though only one candidate could be awarded, we want to first mention the two runners-up:

  • A joint effort by the Universities of Lisbon and Aveiro in Portugal, who have established a doctoral programme that brings together translation and terminology and that offers an optional module in technical communication. The two professors Maria Rute Vilhena Costa (Lisbon) and Maria Teresa Costa Gomes (Aveiro) are to be congratulated for their achievement in creating the course and for the collaborative approach – not only between the universities but also within the industry.
  • The Nokia Care Content Management Team, which plans, designs, creates, localizes and publishes Nokia device and services user guidance information for consumers across the globe. The achievements of the Nokia Care Content Management Team are remarkable, especially with respect to harmonizing business processes and the ability to reuse 80% of all content, which undoubtedly improves the working practices.

After considerable deliberation, however, the 2013 TCeurope Honours Award was presented to the European Space Agency (ESA) Concurrent Design Facility. ESA received the Award "for placing technical communication at the core of its documentation process to significantly improve working practices by allowing input from multiple experts, reducing production time, and for providing high quality, consistent technical information for the benefit of all stakeholders".

On behalf of ESA, technical writer Andrew Pickering accepted this sign of recognition of services to the field of technical communication in Europe.


After Andrew's returning home, he and Head of Systems Engineering at ESA ESTEC Massimo Bandecchi presented the Award In front of the Leonardo Da Vinci mural in ESA's Concurrent Design Facility Foyer.

Award 2013 ESA3